The Conflict Management course to develop skills in resolving conflicts and collaboration.

The Changing for Growth course to build a growth mindset and adapt to change.

The Time Management & Planning course to enhance time management skills and promote a balance of work-life.

Employee Development Success

Each year, the Company evaluates employee competencies to support continuous development, with the goal of employees achieving 100% of the defined competency standards.

The Employee Competency Assessment 2024

• Core Competency achievement: 84.24%
• Leadership Competency achievement: 83%
• People Management Competency achievement: 82.62%

Benefits of Employee Capability Development

1. Enhances employees’ skills and provides new knowledge, fostering career advancement. In 2024, 6% of employees were promoted or transferred for development purposes.
2. Improves employees’ problem-solving abilities and helps them discover greater potential in their work.
3. Increases employees’ recognition of the value and impact of their work, leading to higher engagement and greater efficiency.
4. Strengthens employee capabilities in alignment with the Company’s strategic direction.

Additionally, the Company measures the effectiveness of development efforts through the Human Capital Return on Investment (HCROI), which reflects profitability from human capital expenditures. In 2024, the Company achieved an HCROI of 2.83 times.

Benefits the Company Gained from Employee Development

1. Enhanced the Company’s competitiveness in the business landscape.
2. Reduced the employee turnover rate to 5.4% compared to the previous year.
3. Improved operational efficiency and overall business performance.
4. Raised organizational work standards.
5. Fostered a positive work environment, strengthened teamwork commitment, and enhanced the efficiency of organizational systems.
6. Cultivated a learning and development-driven organizational culture, setting a strong foundation to drive the Company toward greater success.