The Company recognizes and gives importance to risk management to comply with the framework of rules and good ethics, as well as ensures effective governance. Therefore, the Company strives to create a corporate risk culture by establishing risk management performance into KPIs of the organization or the risk owner to foster a corporate risk culture. In addition, the managers of the risk owners are assigned the task of preparing a risk management plan and reporting the progress to the senior executives. Furthermore, survey channels are provided for all employees to comment on risk management to promote a risk culture for employees of all levels.

To strengthen the organization’s risk culture, the Company reports on its enterprise risk management (ERM) activities to the Board of Directors on an annual basis. This ensures that executives and risk management teams are well-informed and aware of key organizational risks. The Company also promotes risk awareness by sharing knowledge through its internal intranet system, allowing executives and employees to regularly access and review risk management policies.

In 2024, the Company organized Risk Management Workshops for personnel ranging from Assistant Directors to senior executives, with an average of 26 participants per session, held four times a year. The workshops focused on identifying and assessing risks, analyzing root causes and impacts, evaluating controls, and aligning risk indicators with the Company’s enterprise-wide risk management plans. Additionally, all employees received training in emergency/crisis response and business continuity management. Relevant staff also participated in professional risk management courses provided by the Institute of Internal Auditors of Thailand.